Since its release last month, Apple has been fielding numerous complaints about wifi issues on the new iPhone 5. It’s not uncommon for manufacturers to sit tight during the first wave of complaints to see if there is any merit to them, or if they are just a combination of user-error and settling-in that always appears in new product launches. New customers were complaining of poor performance during the initial weeks of the iPhone 5’s arrival, and now that the first month’s bills are rolling in, these same customers have uncovered what looks to be a serious bug on the Verizon version of the the iPhone 5: instead of using an existing wifi connection to deliver data to the phone, iOS 6 (the operating system powering the iPhone 5) will instead continue to use the cellular connection, chewing up the monthly data allotment at an alarming rate.
Apple admitted the existence of the bug through a software update released on September 30, and Verizon has stated that no one will be charged for “unwarranted data usage” that might have occurred from this bug.
What this means for you:
If you’ve recently purchased an iPhone 5 or have upgraded your older iPhone 4 to iOS 6, and Verizon is your carrier, keep a close eye on your data usage and look for any unusual spikes in your monthly usage average. Reports are mixed as to whether this problem affects any other model other than the iPhone 5. Watch for the alert to patch your phone, and accept the update as soon as you see it. To check your cellular data usage on your iPhone: Settings->General->Usage->Cellular Usage.