Though it sounds crazy to hear it, I’m pretty sure I’m not the only technology professional who wishes computer security was as easy as flipping a switch. Fixing broken technology is a major part of how I make a living, and nothing breaks technology like security breaches. In fact, I don’t want anyone to get infected, hacked or for their data to get corrupted, just like doctors don’t want to see their patients get sick. In keeping with the medical metaphor, there are technology guidelines and practices that can act as preventative medicine for your technology lifestyle. Here are ten suggestions that I hope you will resolve to follow to keep your technology streamlining and not derailing your path to success.
- Put a password or pin on your smartphone. This bears repeating over and over. I know it’s inconvenient, but think of how inconvenient it will be if someone got ahold of your unsecured smartphone and used it to access your private information, or worse, your clients’ information.
- Encrypt your mobile devices and thumb drives. If your device happens to fall into unknown hands, encryption provides a layer of protection that will discourage casual data thieves. In the case of certain smart devices, it may even give you time to remotely wipe and deactivate the device. Certain types of data (especially confidential client or customer information) should always be stored with strong encryption.
- Open attachments and links from emails with extreme caution. The most common vector of infection is via email, either by opening attachments or clicking links to compromised websites. Even if the email comes from someone you know, pay close attention to every aspect of the email for hints that it may be a fake, and if you are at all uncertain, pick up the phone or delete it and ask the sender to resend the email.
- Check your anti-malware software regularly. I know plenty of people who know they have anti-virus installed, but don’t know the name of the product, whether or not it’s up to date, or even if it’s working. Check your antimalware at least once a week to make sure it’s updating and if it’s caught anything recently.
- Don’t allow unsupervised, non-professional use of your computer. Originally, this rule was about keeping work and personal use completely separate, but I realize that is near impossible these days, so I amended it to focus on a potentially dangerous aspect of computing, which is allowing less security-conscious individuals access to the devices you use for business. If you wouldn’t trust this person with your business, don’t grant them unfettered access to your business devices.
- Back up your data. Viruses, thefts and hard drive crashes happen. Like death and taxes, hard drive crashes are inevitable, and it will fail when you can least afford it to fail. Unlike the first two, countering the negative consequences are handled by a simple process.
- Ensure confidential customer/client data is stored securely. If you are in a regulated industry, you are more likely to understand why this is important. But if your business services clients who are part of a regulated industry, you might be held to the same standards of security as your clients. Know what data you are storing, know where you are storing it, and how you are storing it.
- Make sure you have a proper firewall anywhere you use the internet. For the moment, you should consider the internet a wonderful AND dangerous place. Your office probably has a firewall in place (check anyways if you are the least bit unsure), but make sure you have a proper firewall working at home, AND on your desktop or laptop (where practical/allowed by corporate policy). Yes, they can be a bother sometimes, but weigh the inconvenience against a data breach, virus infection and uncomfortable client conversations about losing their data.
- Practice constant vigilance, and encourage it in everyone around you. You may be always on your toes, but you are more likely to let down your guard when interacting with co-workers, friends and family. The more you educate them about the above practices, the safer they will be, and you will improve your odds of keeping your own technology safe.
As in just about every facet of normal life, there are no guarantees, and no magical security switches to flip on and forget, but taking the above ten practices to heart can better prepare you for rougher aspects of technology and the internet. It also helps to have a guide while you are navigating the twisting paths of technology, and you should always consider C2 Technology ready to help you find your way to success with technology.
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