Knowing full well that American Express is the credit card of choice for many professionals, cyber criminals are targeting AMEX customers in a wave of convincing phishing emails. The emails appear to be from AMEX stating that fraudulent activity has been detected on the recipient’s card, and provides a link for the user to update their information. The link actually leads through a series of redirection scripts on compromised websites and eventually lands the user on a website that has the outward appearance of a legitimate AMEX website. This site’s sole purpose is to collect critical personal data such as your Account ID, Social Security Number, Mother’s Maiden Name which will shortly be used to perpetrate some actual account and identity theft.
What this means for you:
By now you should naturally be suspicious of any emails that show up in your inbox asking you to reset your credentials, especially if you did not explicitly perform a password or credential reset. Rolling over the links in the emails will show you the destination URL, and if the link isn’t one you recognize, stop right there and trash the email. Even if the URL looks legitimate, don’t use the link in the email. Go to your credit card website by manually typing in a URL that you know is good. Not sure what the URL is? Look for one printed on the back of your credit card, or failing that, just call the customer service number via phone. As a rule, credit card companies and banks will notify you via phone of suspected fraudulent activity, so emails like this should always be viewed with a healthy amount of skepticism.