Lest you think the tech giant missed having a finger in this particular pie, Google surprised no one by debuting their own wireless carrier service earlier this week. Though the service is invite-only at the moment and only offered on Google’s own Nexus 6, they’ve negotiated a deal with both Sprint and T-Mobile to piggy back on their existing, nation-wide infrastructure to create a coverage area without having to build it. According to Google, the limited launch of this service is more of an experiment as opposed to a direct challenge of reigning champs ATT and Verizon. The major differentiator to their service? A low-cost, pay as you use it, data plan with data tethering, wi-fi calling that can also be used from other mobile devices such as tablets and laptops.
What this means for you:
Unless you have an invite in hand, you can’t jump onto the Google Wireless bandwagon yet, and if Google stays true to the “we’re just testing the waters” mantra, maybe not ever. But if Google can deliver a solid service for a fraction of the price that the big 4 carriers are charging now, it’s going to have repercussions on the entire mobile landscape. As they’ve done with Google Fiber, this particular foray into the bloody wireless markets is an exercise in forcing a change in the status quo where major carriers are squabbling over how to charge consumers more for less service. However, Google surely has an agenda that includes profit (they are publicy held), and you musn’t forget that the largest revenue stream for them is advertising and data mining. The mad scramble for dominance in the mobile data market is about as close as we’ll ever get to seeing a modern gold rush, and you can bet Google has been preparing to stake a claim since before you and I even knew there was “gold in them thar hills!”
In case you were wondering where that whole “Network Neutrality” debate ended up, legislation/regulation is still being ruminated upon by the policy wonks at the FCC, Congress critters are still confused about “tubes”, but the knives have come out between content providers and ISPs. Netflix and Verizon are currently spatting over a particularly accusatory “error message” Netflix has been “testing” that shows a warning to its subscribers that Verizon’s network is too congested for them to enjoy Netflix content in HD. This, not just weeks after Google started its own page that shows you how well your ISP does when transmitting YouTube videos to you. In case you were wondering, most consumers weren’t pleased that Google & Netflix confirmed their worst suspicions: their ISP sucked when it came to watching videos, and it’s a safe bet that video watching wasn’t the only thing suffering from poor performance.
What this means for you:
Nothing as of this moment. Google and other content providers have been very vocal in the Network Neutrality debate, but when it comes to dealing with the government, “vocal” means writing a very stern letter and rounding up lobbyists to start scratching backs and/or eyes. But over here in the real world, the ringside bell just signaled another round of sparring and Netflix came out swinging. Verizon immediately lawyered up and sent its own sternly worded demand to Netflix to cease and desist, who just shrugged and said, “Hey, it was just a test. But we might be doing that again in the future. And oh, by the way, this is really your fault to begin with.” We’re fairly certain that it got a ton of attention from (allegedly) poorly served Verizon customers, who, like millions of other Americans, are basically stuck with zero choice when it comes to internet broadband. Get settled in, this is going to be a long fight, and those of us on the sidelines will probably get bloodied just as much as the titans, because, in case you hadn’t noticed, we’re all players on their gigantic chessboard.
Image courtesy of jasadaphorn / FreeDigitalPhotos.net
Depending on where you live or work, you’ve probably experienced problems with cellphone coverage for one or more carriers, usually due to your geographical (lack of) proximity to a cell tower, or courtesy of construction materials like concrete, lead and steel in between you and your signal. Thanks to the advent of widely available broadband, cellular providers have been able to build small devices called femtocells that can be connected to your internet connection and will significantly improve cellular signal for a specific carrier in a limited range.
While seen as a godsend for the cell-strength deficient, we also now have to regard them as a security risk, thanks to research performed by analysts at iSEC Partners who have allegedly hacked a Verizon network extender to allow them to eavesdrop on any phone call, text message or other information transmitted from the phone through the compromised femtocell. The researchers plan to publicize their findings at the upcoming Black Hat Conference in August, but have declined to share details for obvious security reasons.
What this means for you:
Unfortunately, you can’t tell your cellphone what radio signal source to use. It’s designed to look for the strongest signal and use it. The iSEC researchers claim it would be trivial to build a portable and unobtrusive hacked network extender and place it in a strategic location to capture confidential calls. If you are in the business of confidential information, you probably already know not to take sensitive calls where ever you might be overheard, and if you are a well-informed adult, you probably already know that the NSA could eavesdrop on your conversation regardless of what cell tower was handling your call. But now we are talking about a commercially available device that is cheap, portable, and apparently, hackable. As before, consider carefully the medium you choose for the delivery of your sensitive information, and when in doubt, err on the side of caution rather than convenience.
Image courtesy of Stuart Miles / FreeDigitalPhotos.net
There’s a whole lot of spying going on: the US and China continue to bicker over who’s spying on who, and the Washington Post fumbles an early scoop that clearly confuses what may end up being the biggest information leak since the Wikileaks scandal. In the midst of this surveillance brouhaha, the confidential source that triggered the Washington Post story has stepped forward in the form of an IT security analyst employed by the spookiest of spook agencies, the Central Intelligence Agency and the National Security Agency. Based upon the information this whistleblower has provided to news agencies, the American Civil Liberties Union has brought suit against the president, the NSA and Verizon for illegal spying, and more are on the way.
What this means for you:
Though the details are still being argued over, it appears the NSA has had an ongoing warrant with Verizon that has provided them with calling histories for just about any domestic Verizon customer, all under the umbrella of the controversial Patriot Act. Now, before you start worrying if your recorded phone calls will be leaked and become the next YouTube sensation, the information collected is data-based (numbers, times, geographic locations) as opposed to them eavesdropping in on your conversations, Hollywood “listening post”-style. Given the vast computational power the NSA has at its fingertips, this is still amazingly comprehensive, and gives them the ability to very accurately profile any US Verzion customer based upon that history.
Sadly, once again, there’s very little you can do as an individual, other than to write your congressperson, or boycott just about every major telecommunications provider and credit card company out there, because it seems that all of them have been forced to cooperate with the NSA at one point or the other under the Patriot Act. The Wired article also makes a very good point: threats to our security can just as easily come from the inside as the outside. Unfortunately, for all involved, it also demonstrates the trend that trusted insiders can easily become the biggest security breach an organization has ever known.
Have you thought about what access your employees have to confidential information? How much trust have you invested in them? Do you have sufficient controls in place to protect your company from inadvertent security breaches caused by a trusted employee? What if that same employee was to deliberately breach your security?
The controversial CISPA (Cyber Intelligence Sharing and Protection Act) proposal has passed committee review and is heading to the Senate for a vote, despite a clear warning from the Obama administration that it would VETO the proposed law. Unlike the equally controversial SOPA (Stop Online Piracy Act) backed by media companies and defeated through vigorous and coordinated protests from the technology industry, CISPA has divided the technology industry. Many large companies like IBM, AT&T, Oracle and Verizon backing it, while other, equally sizeable companies like Facebook, Microsoft, Google and dozens of activist organizations oppose the bill on the grounds that it doesn’t do enough to protect the privacy of US citizens.
What this means for you:
In case you are confused as to how CISPA might impact you or your business personally, here’s a summation of what the bill proposes: This law would allow telecommunication companies to share data with governmental agencies for the purposes of combatting terrorist or criminal activity, overriding any local laws that would prohibit such sharing. According to supporters, law-abiding citizens should have nothing to worry about, but opponents contend that on top of very weak protections for citizen privacy, there is nothing in the bill that would protect citizens from potential abuse by the various intelligence agencies who could amass an inconceivably comprehensive database from the information gained by CISPA. Regardless of which side of the privacy fight you stand on, it behooves you as a US citizen to be aware of where you stand on this issue, as well as encouraging everyone around you to participate as they can in helping our government come to terms with this problem.
Image courtesy of Stuart Miles / FreeDigitalPhotos.net
Analysts are predicting that Apple will iterate on its popular smartphone in June, releasing the iPhone 5s that will have minor hardware and software upgrades to entice the bleeding edge Apple faithful. If the pattern seems familiar, it’s because Apple did the same thing with the iPhone 4s which followed its predecessor, the “4” in less than a year. It’s unclear whether the iPhone 5s launch will have the same impact as the 4s, which debuted with the popular but buggy “Siri” service. More importantly, Apple-watchers are predicting that the Cupertino company will debut a “lower cost” version of their iPhone in September, specifically to combat Android’s growing market share. An unlocked iPhone typically sells well north of $600 brand new, whereas Android devices can be bought off-contract for less than $300, which is where analysts expect the budget iPhone to land in the pricing wars.
What this means for you:
While most folks are usually more than satisfied with 2-3 year-old iPhones, if you’ve been waiting to upgrade, Apple’s pattern of hardware release usually means that the “s” version of an iPhone is a good investment. If you are still rocking an iPhone 3, the 5s will be a very nice upgrade with a noticeable improvement in speed and functionality. If you are one of the few that tries to avoid AT&T’s and Verizon’s financially-questionable 2-year contracts and you don’t want to plunk down six bills or more for an unlocked 5s, hold on to that older iPhone for a couple more months to see if Apple makes good on the low-cost iPhone in September of this year.
In a move that is strongly reflective of its overseas ownership, T-Mobile has announced that its customers now have the option to purchase cellular services without having to commit to a contract. Unlike the US, a large majority of European and Asian cell phone subscribers routinely purchase cell phone services on a monthly basis as opposed to the 1 and 2-year contracts familiar to most Americans. T-Mobiles new pre-paid plans start at $50/month for unlimited voice, texting and data, with a couple of small catches: data may be unlimited, but access to T-Mobile’s high-speed data network is capped at 500MB for the $50 plan (Increased to 2GB for $60, and truly unlimited for $70/month). The other gotcha? Pre-paid plans will no longer subsidize the cost of expensive phones that can be gotten for “free” with 2-year contracts, at least not in the manner with which you may be familiar.
What this means for you:
Of the major carriers in the US, T-Mobile is in fourth place in terms of market, and they trail third-place carrier Sprint by a large margin. Lacking the marketing muscle to go head to head with Verizon and AT&T, T-Mobile is attempting to disrupt the US market by offering plans that are common-place and popular overseas, but still relatively untested in the US. Many analysts believe that the US cellular market will grow to mirror its overseas counterparts, but that convergence is still at least 2-4 years away.
One of the key differences in T-Mobile’s plan is how they plan to allow consumers to still “subsidize” the cost of new phones. In a traditional 2-year plan as offered by the major carriers, the cost of a new phone is incorporated into the monthly subscription fee, and presumably at a rate that pays off the phone in two years time. T-Mobile offers a similar deal with their pre-paid plan, but instead of offering a single monthly amount, they actually break out the cost of the monthly payment for your new phone.
Why is this important? With T-Mobile, once you have finished paying off the phone (which can be done on their 2-year schedule, or sooner should you decide to just buy out the remaining balance), your monthly bill will be reduced to just the amount owed for services. With the traditional contract offered by the big carriers, your monthly bill will stay the same even though you have paid off your phone. This is no big deal if you decide to switch carriers, but they are banking on the fact that you might not. So far, this has paid off, given the popularity of this type of contract, but maybe T-Mobile can bring disrupt enough of the market to put some strain on the Verizon/AT&T duopoly in place in the US.
(Full disclosure: I’m a T-Mobile customer on 2-year contract, paying down my brand-new Nexus 4. I’m paying approximately $80/month which includes a monthly payment of $20 for my phone.)
You might not have realized this, but in 2012, US Copyright Office let an exception to the Digital Millenium Copyright Act (DMCA) expire that suddenly made it illegal to unlock a cellphone you owned, for the purposes of using it with a different carrier. Passed in 1998, the DMCA covers many areas of modern technology, but the exception essentially allowed consumers to unlock phones like the Apple iPhone themselves, as opposed to purchasing a (much more expensive) unlocked phone or asking/paying the carrier to unlock the phone for you after you’ve paid for the phone through a subsidized contract. Though the exception lapsed late last year, the Whitehouse and the FCC have both issued statements urging Congress to legalize unlocking.
What this means for you:
In the US, unlocking your smartphone doesn’t have quite the same value as it does in other parts of the world, primarily because the two largest carriers operate networks that use two different technologies that are not found in any one phone. For example, if you had an AT&T iPhone, you can’t unlock it and move to Verizon, because the actual hardware will only work on GSM networks (Verizon is a CDMA-based network) but you could use it on T-Mobile’s network. The carriers aren’t really interested in seeing the exception renewed, primarily because it narrow’s consumer choice and “locks” unknowning customer with technology that, while simple to crack, is technically illegal to actually do without the carrier’s permission.
The issue rarely surfaces for most consumers anyways, as the carriers offer “free” or heavily discounted phones (with a multi-year contract, of course!) to “new” customers, so most opt to get something shiny and new, versus unlocking their 2-year old phone. The issue here is really more centered around protection of consumer rights and the fact that if you own something, you should be able to do whatever you want with it as long as it isn’t impacting the well-being of others. Unfortunately, the Whitehouse and the FCC can’t do anything about the DMCA or renewing the exception because the Copyright Office is governed by Congress. And we all know how productive they’ve been lately.
Image courtesy of Stuart Miles / FreeDigitalPhotos.net
![128px-Apple-logo[1].png](https://c2techs.net/wp-content/uploads/2012/10/128px-Apple-logo[1]-460x260_c.png "128px-Apple-logo[1].png")
Since its release last month, Apple has been fielding numerous complaints about wifi issues on the new iPhone 5. It’s not uncommon for manufacturers to sit tight during the first wave of complaints to see if there is any merit to them, or if they are just a combination of user-error and settling-in that always appears in new product launches. New customers were complaining of poor performance during the initial weeks of the iPhone 5’s arrival, and now that the first month’s bills are rolling in, these same customers have uncovered what looks to be a serious bug on the Verizon version of the the iPhone 5: instead of using an existing wifi connection to deliver data to the phone, iOS 6 (the operating system powering the iPhone 5) will instead continue to use the cellular connection, chewing up the monthly data allotment at an alarming rate.
Apple admitted the existence of the bug through a software update released on September 30, and Verizon has stated that no one will be charged for “unwarranted data usage” that might have occurred from this bug.
What this means for you:
If you’ve recently purchased an iPhone 5 or have upgraded your older iPhone 4 to iOS 6, and Verizon is your carrier, keep a close eye on your data usage and look for any unusual spikes in your monthly usage average. Reports are mixed as to whether this problem affects any other model other than the iPhone 5. Watch for the alert to patch your phone, and accept the update as soon as you see it. To check your cellular data usage on your iPhone: Settings->General->Usage->Cellular Usage.